Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Handler Labs LLC (“Handler Labs,” “we,” “us,” or “our”), which operates Panelry at getpanelry.com (the “Service”). By checking the box presented at sign-up or checkout, creating an account, purchasing, or otherwise using the Service, you affirmatively agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is a business tool intended for food producers and is not directed to children. We do not knowingly allow anyone under 13 to use the Service or provide personal information (see our Privacy Policy).

2. What Panelry is and is not

Panelry is a self-service software tool that formats nutrition-label and cottage-food-label content from data you supply, using public-domain USDA FoodData Central data and the FDA's published label format.

Panelry is not a regulatory-compliance service and does not provide legal, regulatory, nutritional, or other professional advice, and it is not affiliated with, endorsed by, or connected to the U.S. Food and Drug Administration (FDA), the U.S. Department of Agriculture (USDA), or any government agency. You are solely responsible for the accuracy of your recipe, ingredient, allergen, and nutrient inputs, and for verifying that every label you generate complies with all applicable laws before you print, sell, or otherwise use it, including FDA labeling regulations (21 C.F.R. Part 101), federal food-allergen labeling requirements, and your state's cottage-food labeling laws. As between you and Handler Labs, you are the “label preparer” and the party responsible for the compliance of your labels. See our Compliance Disclaimer.

3. Accounts

Some features require an account. You agree to provide accurate information, keep your credentials secure, and remain responsible for all activity under your account. Notify us promptly of any unauthorized use.

4. Your content and intellectual property

You retain all ownership of the recipes, ingredient data, business information, and other content you submit (“Your Content”). You grant Handler Labsa limited, non-exclusive license to host, process, store, and display Your Content solely to operate and provide the Service to you. You represent that you have the rights to Your Content and that it does not infringe any third party's rights. You may export and delete Your Content at any time.

The Service itself (including its software, label renderer, design, text, and the Panelry name and logo) is owned by Handler Labs and protected by intellectual-property laws. We grant you a limited, revocable, non-transferable license to use the Service in accordance with these Terms. You may use and distribute the labels you generate for your own business.

5. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or to create labels you know to be false or misleading;
• attempt to disrupt, overload, reverse-engineer, scrape, or gain unauthorized access to the Service or its infrastructure;
• resell or provide the Service to third parties except as expressly permitted; or
• infringe the rights of others or upload unlawful content.

We may suspend or terminate accounts that violate these Terms.

6. Plans, fees, and billing

Payments are processed by Stripe; by purchasing you also agree to Stripe's terms. Our current plans are:

• Free: $0. Cottage-food labels with a small footer credit.
• Label Pass: a one-time charge of $9.00 USD (non-recurring) that unlocks and exports one finalized Nutrition Facts panel.
• Pro: $12.00 USD per month, or $99.00 USD per year, which auto-renews until you cancel (see Section 8).

Prices are in U.S. dollars and exclusive of taxes, which we may collect where required. Charges appear on your statement as “PANELRY.” We may change prices prospectively; changes apply to the next billing period, and for material price increases we will obtain your consent or give notice and an opportunity to cancel as required by law.

7. Refunds

The one-time Label Pass is refundable within 14 days of purchase if you have not yet exported a finalized panel using it. Pro subscription fees are non-refundable except where required by law or expressly stated here; you can cancel anytime to stop future charges (see Section 8). To request a refund or reach support, email support@getpanelry.com. This policy does not limit any non-waivable rights you have under the consumer-protection laws of your state of residence.

8. Automatic renewal and cancellation

Paid Pro subscriptions renew automatically at the then-current price and interval ($12.00 each month, or $99.00 each year), charged to your payment method on file until you cancel. We disclose the renewal terms clearly at the point of purchase and obtain your affirmative consent before charging, and we send you a retainable confirmation after purchase.

You can cancel at any time, online and without any additional steps, from your dashboard under Account → Manage billing, or by emailing support@getpanelry.com. Cancellation takes effect at the end of the current paid period; you keep access until then. For annual subscriptions, we will send a renewal reminder before each renewal with the renewal date, amount, and cancellation instructions, as required by applicable law. Where your state grants additional automatic-renewal rights, those rights apply to you.

9. Third-party services

The Service relies on third-party providers: Stripe (payments), Supabase (database and authentication), Vercel (hosting), and Cloudflare (DNS/CDN). It also relies on the public-domain USDA FoodData Central API. Your use of those features is also subject to those providers' terms, and we are not responsible for their acts or omissions.

10. Copyright and DMCA

Handler Labs respects intellectual-property rights and responds to notices of alleged infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512). To report infringement, contact us at legal@getpanelry.com with the information required by 17 U.S.C. § 512(c)(3). We may remove content and terminate accounts of repeat infringers.

11. No regulatory or legal advice

As stated in Section 2 and our Compliance Disclaimer, the Service produces a regulatory artifact from your inputs and does not guarantee that any label is accurate, complete, or compliant. You must independently verify every label before use.

12. Warranty disclaimer

The Service and all labels and outputs are provided “as is” and “as available,” with all faults. To the maximum extent permitted by law, Handler Labs LLC disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. Handler Labs does not warrant that any label output is accurate, complete, error-free, or compliant with any law or regulation, or that the Service will be uninterrupted or secure.

13. Limitation of liability

To the maximum extent permitted by law, Handler Labs LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, product recalls, regulatory penalties, rejected orders, or loss of goodwill or data, arising from or related to the Service or any label, whether based on contract, tort, or any other theory, even if advised of the possibility. Handler Labs’s total aggregate liability for all claims will not exceed the greater of (a) the amounts you paid to Handler Labs in the 12 months before the event giving rise to the claim, or (b) USD $100.

Some jurisdictions do not allow certain limitations, so parts of Sections 12 and 13 may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Handler Labs LLCand its officers, members, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your content, your labels, your use of the Service, or your violation of these Terms or of any law.

15. Dispute resolution: binding arbitration and class-action waiver

Please read this section carefully. It affects your legal rights, including your right to sue in court and to participate in a class action.

Informal resolution first. Before starting an arbitration, you agree to email us at legal@getpanelry.com a description of your dispute and to give us 60 days to try to resolve it informally.

Binding arbitration. You and Handler Labs LLC agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and not in court, except that either party may bring an individual claim in small-claims court. The Federal Arbitration Act governs the interpretation and enforcement of this provision.

Class-action waiver. You and Handler Labs LLCwaive any right to a jury trial and to participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims. If this class-action-waiver sentence is found unenforceable, then the entirety of this arbitration provision is null and void.

Your 30-day right to opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@getpanelry.com with your name, the email on your account, and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

16. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and, as to arbitrability, by the Federal Arbitration Act. Any arbitration will be seated in, and any claim not subject to arbitration (including small-claims matters) will be brought exclusively in, the state or federal courts located in Broward County, Florida(where Handler Labs maintains its principal place of business), and you consent to personal jurisdiction there. Nothing in this section deprives you of the protection of mandatory consumer-protection laws of your state of residence that cannot be waived by agreement.

17. Changes to these Terms

We may update these Terms. For material changes, we will provide notice and, where appropriate, ask you to re-accept before the changes take effect for you. The “Last updated” date above reflects the current version; we retain prior versions. Your continued use after a non-material update constitutes acceptance of it.

18. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or where required to protect the Service or comply with law. Sections that by their nature should survive (including 4, 7, and 11–16) survive termination.

19. Miscellaneous

If any provision is found unenforceable, the rest remains in effect (severability). Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and Disclaimer, are the entire agreement between you and Handler Labs regarding the Service. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.

20. Contact

Handler Labs LLC
5510 NW 38th Terrace, Coconut Creek, FL 33073
Support: support@getpanelry.com · Legal: legal@getpanelry.com

These Terms were prepared with reference to current U.S. and Florida consumer-protection and contract law (including the Federal Arbitration Act, 9 U.S.C. §§ 1–16; California's Automatic Renewal Law, Cal. Bus. & Prof. Code §§ 17600–17606; Florida's automatic-renewal statute, Fla. Stat. § 501.165; FDUTPA, Fla. Stat. §§ 501.201–501.213; and ROSCA, 15 U.S.C. §§ 8401–8405) and are provided for your use; they are not a substitute for advice from a licensed attorney, and you should have counsel review them before publishing.